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#ReachUs — SMART EDUCATOR ®

Contact Us

Talk to a Pune counselor, visit the office, or write to our Grievance Redressal Officer

OUR OFFICE

Visit the Pune Center

Sneha Ganga Residence & Building, B-101, Shankar Sheth Rd, Swargate, Pune - 411037

10:00 AM – 7:00 PM · Monday – Saturday

Complaints? Go to the Grievance Redressal Officer ↓

Write to the right desk

General enquiries

info@smarteducator.in

Fees, university shortlists and everything else.

Admissions & counseling

admissions@smarteducator.in

Application status and document guidance.

Grievances & refunds

grievance@smarteducator.in

Complaints, escalations and refund requests.

Grievance Redressal Officer

Nehul Oswal

If you are unhappy with how a counseling session, a payment or an admission has been handled, escalate it here. Write to us with your name and the details of the issue and you will receive an acknowledgement, then a written resolution.

Name
Nehul Oswal
Working hours
10:00 AM – 7:00 PM · Monday – Saturday

Escalations are reviewed by the officer directly, not by the counselor who handled the original query, so nobody reviews their own work.

Prefer a counselor to call you?

Share your program and budget, and a Pune counselor will call you back.